”进行咨询，后续会有业务部门人员进行回复哦。";
//模拟sessionid
var rondom = "";
//默认300秒超时
var outTime = 300;
//定时器计数
var count = 140;
//用户无响应时间定时器 用于超期退出
var ref;
//热点问题显示个数
var rows = 18;
var status = 200;
var siteUrl = "";
var index = -1;
var size = "";
var rec;
var voiceRefMap = new Map();
var secs = 20; //倒计时
var param;
var num = 0;
var switch2Text = false;
var timeliness = 0;//响应及时性
var accuracy = 0;//答案准确性
var experience = 0;//互动体验性
var knowledgeNum = 0;//业务知识量
var suggest = "";//意见
var userLastInput = "";
var isRstSearch = false;
var evaluateShow = true;//是否显示评价
// var listener = new window.keypress.Listener();
var queTemplate = Handlebars.compile($("#que_template").html());
var li = 0
var keyStatus = 0 //点击按键状态 1代表上键 2代表下键
var userOldInput = "";
//语音
$('#start_record').on('click', function () {
startRec();
ifs="0";
$("#answerList").html(" ")
if(window.bf && window.bf._voice) {
if(window.bf._voice.closeState == 0) {
window.bf._voice.closeState = 1;
window.bf.getState('voiceClose', 1)
}
}
})
//语音
$('#stop_record').on('click', function () {
ifs="";
uploadRec();
$(".h-start1").hide()
if(window.bf && window.bf._voice) {
if(window.bf._voice.closeState == 1) {
window.bf._voice.closeState = 0;
window.bf.getState('voiceClose', 0)
}
}
})
function onmouseover_(obj, e) {
if (e == 1) {
$(obj).css('color', 'blue');
$(obj.childNodes[0]).attr('src', 'img/ishelp1.png');
} else {
$(obj).css('color', 'black');
$(obj.childNodes[0]).attr('src', 'img/ishelp3.png');
}
}
function onmouseout_(obj, e) {
if (e == 1) {
$(obj).css('color', '#999');
$(obj.childNodes[0]).attr('src', 'img/ishelp.png');
} else {
$(obj).css('color', '#999');
$(obj.childNodes[0]).attr('src', 'img/ishelp2.png');
}
}
function timecount() {
$('#lisening').html("（点击结束 " + secs + " 秒）");
secs = secs - 1;
if (secs < 0) {
uploadRec();
clearTimeout(param);
}
param = setTimeout(function () {
timecount();
}, 1000);
}
var btnStartRecording = document.getElementById('start_record');
var btnStopRecording = document.getElementById('stop_record');
var isEdge = navigator.userAgent.indexOf('Edge') !== -1 && (!!navigator.msSaveOrOpenBlob || !!navigator.msSaveBlob);
var isSafari = /^((?!chrome|android).)*safari/i.test(navigator.userAgent);
var recorder; // globally accessible
var microphone;
// 语音调用的方法
function startRec() {
$("#voice-label").html("
（录音功能正在准备中）")
// initVoice();
$("audio").each(function (index, item) {
$(this)[0].pause();
});
$('.yy_btn_close').each(function (index, item) {
$(this).removeClass().addClass("yy_btn");
});
clearTimeout(param);
secs = 20;
timecount();
if (!microphone) {
captureMicrophone(function (mic) { //捕获传声器captureMicrophone
microphone = mic;
click(btnStartRecording);
});
return;
}
var options = {
type: 'audio',
numberOfAudioChannels: 1,
checkForInactiveTracks: false,
bufferSize: 4096,
recorderType: StereoAudioRecorder
};
if (recorder) {
recorder.destroy();
recorder = null;
}
$('.h-start2').hide();
$('.h-close').show();
$("#voice-label").text("（点击开始说话）");
recorder = RecordRTC(microphone, options);
recorder.startRecording();
};
//停止录音的回调
function stopRecordingCallback() {
if (!switch2Text) {
var internalRecorder = recorder.getInternalRecorder();
var leftchannel = internalRecorder.leftchannel;
var rightchannel = internalRecorder.rightchannel;
// ------------------------------------------------------------
mergeLeftRightBuffers({
desiredSampRate: 8000,
sampleRate: internalRecorder.sampleRate,
numberOfAudioChannels: internalRecorder.numberOfAudioChannels,
internalInterleavedLength: internalRecorder.recordingLength,
leftBuffers: leftchannel,
rightBuffers: internalRecorder.numberOfAudioChannels === 1 ? [] : rightchannel
}, function (buffer, view) {
var wavBlob = new Blob([buffer], {
type: 'audio/wav'
});
var blob = changeFormat(buffer);
clearTimeout(param);
var form = new FormData();
var filleName = rondomNum(true, 32, 32);
form.append("siteId", siteId);
form.append("random", rondom);
form.append("upfile", blob, filleName + ".mp3"); //和普通form表单并无二致，后端接收到upfile参数的文件，文件名为recorder.mp3
var audio = document.createElement("audio");
audio.id = filleName + "_";
audio.style.cssFloat = "right";
audio.style.height = "32px";
audio.controls = true;
audio.style.display = "none";
audio.src=/URL.createObjectURL(wavBlob);
$("#answerList").append(audio);
var values = {value: filleName, isvoice: true};
appendHtml(queTemplate(values), 3);
// audio.play();
isVoiceAsk = true;
$.ajax({
type: 'POST',
url: "/isr/public/talk/uploadMp3?siteId=2c9bc5436f844983016f84499f1b00ac",
data: form,
cache: false,
processData: false,
contentType: false,
success: function (ret) {
//console.log("resresres",ret);
//console.log(importVoice,"2202");
var json = $.parseJSON(ret);
$("#" + json.id).val(json.result);
if (json.qastatus == 1) {
qaResult(json.result);
}
}
});
count = outTime;
});
} else {
switch2Text = false;
}
// if (isSafari) {
// click(btnReleaseMicrophone);
// }
}
function uploadRec() {
$('.h-start2').show();
$('.h-close').hide();
recorder.stopRecording(stopRecordingCallback);
};
function isSolve(e) {
var status = e;
$.ajax({
headers: {
'Accept': 'application/json',
'Content-Type': 'application/json'
},
type: "POST",
url: isSolveSessionUrl,
async: true,
data: "{\"status\":\"" + status + "\",\"rondom\":\"" + rondom + "\"}",
success: function (result) {
},
})
}
function captureMicrophone(callback) {
// btnReleaseMicrophone.disabled = false;
if (microphone) {
callback(microphone);
return;
}
if (typeof navigator.mediaDevices === 'undefined' || !navigator.mediaDevices.getUserMedia) {
$('.h-start2').show();
$('.h-close').hide();
var sys = isAndroidOrIOSOrPc();
if (sys == "pc") {
alert("该浏览器不支持语音录入，
请使用谷歌、火狐等主流浏览器。", {area: ['320px', '80px']});
} else if (sys == "ios") {
alert("该浏览器不支持语音录入，
请将您的IOS操作系统升级最新版本，并使用safari浏览器打开使用。", {area: ['320px', '80px']});
} else if (sys == "android") {
alert("该浏览器不支持语音录入，
请使用系统自带浏览器打开使用。", {area: ['320px', '80px']});
} else {
alert("您当前的操作系统不支持语音录入。", {area: ['300px', '50px']});
}
}
navigator.mediaDevices.getUserMedia(
{
audio: isEdge ? true : {echoCancellation: false}
}
).then(function (mic) {
callback(mic);
}).catch(function (error) {
alert("该浏览器不支持语音录入。
或您拒绝了语音授权", {area: ['300px', '60px']});
$("#voice-label").html("（点击开始说话）");
$('.h-start2').show();
$('.h-close').hide();
})
}
/**
* randomWord 产生任意长度随机字母数字组合
* randomFlag-是否任意长度 min-任意长度最小位[固定位数] max-任意长度最大位
* @param randomFlag
* @param min
* @param max
* @returns {string}
*/
function rondomNum(randomFlag, min, max) {
var str = "",
range = min,
arr = ['0', '1', '2', '3', '4', '5', '6', '7', '8', '9', 'a', 'b', 'c', 'f', 'g', 'h', 'j', 'k', 'l', 'm', 'n', 'p', 'q', 'r', 'u', 'v', 'w', 'x', 'y', 'z', 'A', 'B', 'C', 'F', 'G', 'H', 'J', 'K', 'L', 'M', 'N', 'P', 'Q', 'R', 'U', 'V', 'W', 'X', 'Y', 'Z'];
// 随机产生
if (randomFlag) {
range = Math.round(Math.random() * (max - min)) + min;
}
for (var i = 0; i < range; i++) {
pos = Math.round(Math.random() * (arr.length - 1));
str += arr[pos];
}
return str;
}
function qaResult(keyWord) {
$("#completionQues").html("");
$("#tc_Big_box").hide();
$("#keyLength").html(50);
var url = answerUrl;
if (isRstSearch) {
url = rstAnswerUrl;
}
$.ajax({
headers: {
'Accept': 'application/json',
'Content-Type': 'application/json'
},
//请求方式
type: "POST",
//请求地址
url: url,
dataType: "json",
//数据，json字符串
data: "{\"question\":\"" + keyWord + "\",\"siteId\":\"" + siteId + "\",\"rondom\":\"" + rondom + "\"}",
//请求成功
success: function (data) {
// console.log(data);
if (!data.error) {
if (data.msg) {
appendHtml(data.msg, 1);
return;
}
recordId = data.recordId;
var isVoice = data.isVoice;
//匹配答案
var match = data.result.matchQuestions;
//相似问题
var like = data.result.likeQuestions;
var fill = data.result.fillQuestions;
//敏感词
var filter = data.result.filterList;
var ischat = data.result.ischat;
var rstdata = data.result.rstdata;
parseData(match, like, filter, ischat, keyWord, rstdata, isVoice);
}
},
//请求失败，包含具体的错误信息
error: function (e) {
if (e.responseText.indexOf('script') > 0) {
var msg = e.responseText.substring(e.responseText.indexOf('\'') + 1, e.responseText.lastIndexOf('\''));
appendHtml(msg, 1)
}
}
});
$("#keyWord").val("");
}
/**
* 后端返回值解析
* @param match
* @param like
* @param filter
*/
function parseData(match, like, filter, ischat, textValue, rstdata, isVoice) {
voiceBtnId = genUuid();
isRstData = false;
$("#tc_Big_box").hide();
if (rstdata && rstdata.list.length > 0) {
var values = {
robotName: robotName,
img: robotImage,
rstdata: rstdata,
unknow: unknow,
index: ++num,
isWebSearch: isRstSearch,
voiceBtnId: voiceBtnId
};
appendHtml(rstTemplate(values), 8);
var smartAnswer = rstDataAddIndex(rstdata.list);
smartList = getSmartList(smartAnswer);
isRstData = true;
isRstSearch = false;
playVoiceAsk();
return;
}
//敏感词
if (filter && filter.length > 0) {
var words = "";
jQuery.each(filter, function (i, item) {
var obj = JSON.parse(item);
words += obj.word + ",";
});
if (words.length > 0)
words = words.substring(0, words.length - 1);
var values = {
robotName: robotName,
isVoice: isVoice,
img: robotImage,
value: words,
index: ++num,
isSen: true,
voiceBtnId: voiceBtnId
};
appendHtml(othTemplate(values), 8);
playVoiceAsk();
return;
}
//智能问答
if (match) {
if (match.length > 0 && ischat == 1) {
var values = {
question: match[0].question,
robotName: robotName,
img: robotImage,
answer: match[0].answer,
answerId: match[0].answerId,
uuid: match[0].uuid,
index: ++num,
voiceTime: match[0].voiceTime,
isVoice: isVoice,
isTime: match[0].voiceTime === "undefined" || match[0].voiceTime === "" ? false : true,
iswenda: true,
like: like,
voiceBtnId: voiceBtnId
};
appendHtml(ansTemplate(values), 8);
//寒暄
} else if (match.length > 0 && ischat == 0) {
var values = {
robotName: robotName,
img: robotImage,
answer: match[0].answer,
answerId: match[0].answerId,
uuid: match[0].uuid,
isVoice: isVoice,
index: ++num,
voiceTime: match[0].voiceTime,
isTime: match[0].voiceTime === "undefined" || match[0].voiceTime === "" ? false : true,
iswenda: false,
voiceBtnId: voiceBtnId
};
appendHtml(ansTemplate(values), 8);
} else if (match.length == 0 && like.length > 0) {
if (textValue != null) {
if (textValue == like[0].question.replace(/\n/g, "")) {
// console.log("匹配第一条:" + like[0].question.replace(/\n/g, ""));
var values = {
robotName: robotName,
img: robotImage,
answer: like[0].answer,
uuid: like[0].uuid,
index: ++num,
isVoice: isVoice,
iswenda: true,
voiceBtnId: voiceBtnId,
};
appendHtml(ansTemplate(values), 8);
playVoiceAsk();
return;
}
}
var values = {
robotName: robotName,
img: robotImage,
like: like,
keyWord: textValue,
isVoice: isVoice,
index: ++num,
voiceBtnId: voiceBtnId,
webSearch: webSearchOn
};
var smartAnswer = likeDataAddIndex(like);
smartList = getSmartList(smartAnswer);
appendHtml(simTemplate(values), 8);
} else if (match.length == 0 && like.length == 0) {
var values = {
robotName: robotName,
isVoice: isVoice,
isUnknow: true,
unknow: unknow,
index: ++num,
img: robotImage,
voiceBtnId: voiceBtnId
};
appendHtml(othTemplate(values), 8);
}
} else {
var values = {
robotName: robotName,
isVoice: isVoice,
isUnknow: true,
index: ++num,
unknow: "真的非常抱歉，从网站也未能检索到您需要的信息，您可以前往
福建省12345平台进行咨询。",
img: robotImage,
voiceBtnId: voiceBtnId
};
appendHtml(othTemplate(values), 8);
}
playVoiceAsk();
}
/**
*
* @param html 追加的html
* @param type 类型 1:欢迎及警告 3：用户 8:完全匹配及寒暄库
* @param isvoice 是否语音
*/
function appendHtml(value, type) {
var commonHtml = "";
if (type == 1) {
var values = {robotName: robotName, isSys: true, value: value, img: robotImage};
commonHtml = othTemplate(values);
} else if (type == 8) {
commonHtml = value;
} else if (type == 3) {
commonHtml = value;
} else {
commonHtml = value;
}
$("#answerList").html(" ")
$("#answerList").append(commonHtml);
var div = document.getElementById('answerList');
div.scrollTop = div.scrollHeight;
}
$(window).keydown(function (e) {
if (e.keyCode == 38) {
index = (index-- < 0 ? size - 1 : index);
$(".completionQues").find("li").each(function (_index, item) {
if (index == _index) {
$(this).addClass("li_hover");
} else {
$(this).removeClass("li_hover");
}
})
} else if (e.keyCode == 40) {
index = (index++ > size - 1 ? 0 : index);
$(".completionQues").find("li").each(function (_index, item) {
if (index == _index) {
$(this).addClass("li_hover");
} else {
$(this).removeClass("li_hover");
}
})
} else if (e.keyCode == 13) {
return;
}
})
function play(id, ele) {
$("audio").each(function (index, item) {
$(this)[0].pause();
});
var audio = document.getElementById(id);
console.log(audio,"0202");//测试
audio.loop = false;
audio.addEventListener('ended', function () {
$(ele).find("span").eq(0).removeClass().addClass("yy_btn");
}, false);
audio.load();
var _class = $(ele).find("span").eq(0).attr("class");
if (_class == "yy_btn") {
$(".yy_btn_close").each(function (index, item) {
$(this).removeClass().addClass("yy_btn");
})
$(ele).find("span").eq(0).removeClass().addClass("yy_btn_close");
audio.play();
} else if (_class == "yy_btn_close") {
$(ele).find("span").eq(0).removeClass().addClass("yy_btn");
audio.pause();
}
}
function isAndroidOrIOSOrPc() {
var u = navigator.userAgent, app = navigator.appVersion;
var isAndroid = u.indexOf('Android') > -1 || u.indexOf('Linux') > -1; //Android终端
var isIOS = !!u.match(/\(i[^;]+;( U;)? CPU.+Mac OS X/); // ios终端
if (IsPC()) {
return "pc";
} else if (isAndroid) {
return "android";
} else if (isIOS) {
return "ios";
} else {
return "other";
}
}
function IsPC() {
var userAgentInfo = navigator.userAgent;
var Agents = ["Android", "iPhone",
"SymbianOS", "Windows Phone",
"iPad", "iPod", "MicroMessenger"];
var flag = true;
for (var v = 0; v < Agents.length; v++) {
if (userAgentInfo.indexOf(Agents[v]) > 0) {
flag = false;
break;
}
}
return flag;
}
$("#yuyin").click(function(){
$(".h-start1").show();
})
$("#jianpan").click(function(){
if(ifs){uploadRec()}
$(".h-start1").hide()
})
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